Alternative Dispute Resolution
Alternative Dispute Resolution Spectrum
Negotiation is a process in which two or more parties in dispute voluntarily engage in discussions with a view of managing their conflict and resolving the issues in contention in a positive and productive manner in the benefit of, and to the interest of all the parties.
Mediation is a dynamic, structured, interactive process in which a neutral third party assists the disputants in resolving a dispute through the use of specialized communication and negotiation techniques.
Adjudication takes the form of arbitration, but is less formal, and is designed to resolve less complex disputes. The time within which an adjudication award is to be rendered may be limited by statute (usually to twenty-eight days).
Arbitration is a private, confidential and voluntary dispute resolution process, which involves judicial determination of the dispute by an independent third party.